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Sale!Course Overview All leaders experience moments of uncertainty and can become a little stale in their roles. This pathway will help existing leaders look at some next steps for improving their leadership skills and stretch their thinking. Starting with situational leadership and engagement of employees, the pathway then examines concepts like having a growth mindset, persuasion skills and showing appreciation. This pathway can help take your leadership skills to the next level. This course has 12 bit-sized 10-minute video modules with workbooks for easy application. This video-led Advanced Leadership course is divided into 12 parts. Part of the Business Skills and Personal Development Training Series, discover usefull impactfull training with SafeCheck. Click here to see all available courses in this series.
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The New Leader Pathway Training
Course Overview: If you are new to leadership or you have promoted someone to a new leadership role, this pathway will help you know how to handle this new situation. With practical tips on how to get started as a new leader, how to manage a relationship with former peers, ways to manage potentially stressful situations, and how to make decisions, this pathway is a great introduction to a new leader’s role. This course has 6 x 10-minute video modules with workbooks and 2 x 1-minute videos with a focus on decision making Part of the Business Skills and Personal Development Training Series, discover useful, impactful training with SafeCheck. Click here to see all available courses in this series. -
Sale!Unlock the true leadership potential within your restaurant team with eight Shift Leader lessons. Elevate your most promising employees into confident and capable leaders who can steer each shift towards success. From effective communication and delegation to running a shift, the bite sized lessons will equip your new shift leaders with the skills to effectively manage co-workers, customer experiences, and drive profitability. Invest in developing future restaurant leaders and helping your managers and teams thrive. Part of the Restaurant Playbooks MicroLearning Library.
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SafeCheck Essentials Learning Academy: One-Year of Unlimited Access to over 7200 Video-Based Courses Click Here for Full Listing
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Improving Mental Health Pathway Training
Course Overview: Ideal for everyone to help improve our attitude and ability to cope with stress and difficult situations, Part of the Business Skills and Personal Development Training Series, discover useful, impactful training with SafeCheck. Click here to see all available courses in this series. -
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Working from Home Pathway Training
Course Overview: Ideal for people who are working from home, either full-time or part-time. Having the opportunity to work from home is a real bonus for some people. However, there can be the tendency to not get the balance right between working and home life. This pathway training will help ensure you have the right balance and that your home office setup is correct, and learn the right skills to cope effectively. Part of the Business Skills and Personal Development Training Series, discover useful, impactful training with SafeCheck. Click here to see all available courses in this series. -
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Contact Centre Agent Pathway Training
Course Overview: Being a contact centre agent is crucial in any organization as you represent the frontline of customer interactions. You serve as the face of the company and often act as the primary point of contact for individuals engaging with the business. So, it's essential to have the skills to handle customer interactions effectively. This pathway training enhances your contact centre skills, enabling you to engage with customers and deliver exceptional experiences confidently. Part of the Business Skills and Personal Development Training Series, discover useful impactful training with SafeCheck. Click here to see all available courses in this series. -
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Managing Conflict Skills Pathway Training
Course Overview: Most people will encounter situations of conflict in their roles and lives. Conflict is an essential part of progress and sometimes can seem daunting. Learn the skills and knowledge to effectively handle conflict situations, boosting your confidence and effectiveness in resolving issues that may arise. Use this pathway training to develop core skills in conflict handling and managing situations where facilitation is required to resolve them. Part of the Business Skills and Personal Development Training Series, discover useful impactful training with SafeCheck. Click here to see all available courses in this series. -
Sale!Course Overview This coaching skills course is divided into 8 equal parts covering 8 topics. Each segment is provided as a 10-minute video and a workbook with three sections in each video guiding you to pause and answer questions that apply to you in your role. You will be able to relate the topics to your role and how you can implement the skills. Topics for this course include: Each topic includes a workbook that will help you apply the principles in your role and provide an action plan that you can work towards for each area. Part of the Business Skills and Personal Development Training Series, discover useful impactful training with SafeCheck. Click here to see all available courses in this series.
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Sale!Course Overview Effective communication is an essential skill regardless of your role, enabling you to interact adeptly with internal and external customers and team members. This comprehensive communication skills course is designed to cover various crucial topics. It is divided into 8 equally sized segments, each exploring a specific theme. Delivered in convenient bite-sized portions, each segment consists of a 10-minute video accompanied by a workbook. These workbooks are thoughtfully structured, encouraging you to pause and engage with the content, answering questions relevant to your role. Doing so makes it easy to relate the concepts to your specific responsibilities and learn how to implement these valuable skills effectively. The course delves into various significant areas, including communication skills, listening skills, questioning skills, assertiveness, handling difficult conversations, demonstrating empathy, understanding cultural nuances, and providing clear instructions in the workplace. The workbook for each topic serves as a practical tool to apply the principles learned and develop an action plan tailored to your unique needs and circumstances. By actively participating in this course, you can enhance your communication prowess and positively impact your professional sphere. Part of the Business Skills and Personal Development Training Series, discover useful impactful training with SafeCheck. Click here to see all available courses in this series.
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Sale!Course Overview Training skills are part of almost everyone's role in the workplace. This course will help you improve your presentation skills. If you have a fear or anxiety over speaking, you will learn some tips to overcome that. You will also learn some key tips to make your presentations more engaging. This Training and Presenting Skills course is divided into 9 parts. Each segment is provided as a short video and a brief workbook. After each video, you will pause and answer questions that apply to you in your role. Part of the Business Skills and Personal Development Training Series, discover useful impactful training with SafeCheck. Click here to see all available courses in this series.
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Sale!Course Overview Telephone etiquette sets out the basics required for good professional consistent telephone manners for both inbound and outbound calls. Covering all aspects of telephone aspects this course also included award-winning tips and techniques. This telephone skills course is divided into 6 parts. Each segment is provided as a 10-minute video and a brief workbook. Three sections in each video guide you to pause and answer questions that apply to you in your role. Whether you are a receptionist, call centre professional or simply want to improve your overall business telephone standards this course will help you in your related role. Part of the Business Skills and Personal Development Training Series, discover useful impactful training with SafeCheck. Click here to see all available courses in this series.
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